Past Due Core Invoice Update – Billing Date September 20, 2019
Dear Distributors and ASC’s,
All 2019 past due cores with a deadline date January 1, 2019 through August 31, 2019 which has not been billed will be billed will be billed on Sept 20, 2019.
We have not been billing due to some communication and reconciliation issues with previous billings. We received feedback that billing dates were not known and AP/AR teams do not know what the invoices are for.
We also had an issue in the last billing in May 2019. Reconciliation files will be sent to those affected. Those files will come from me week of 8/19/19.
After this billing, we hope to get back on track with monthly billing per SP-5056. Please ensure your core return teams are communicating with the board repair department and asking for open core reports to avoid confusion around billing. Please contact Janice Smith at janice.smith@gilbarco.com for an open core report. Please contact Bobby Atkinson at bobby.atkinson@gilbarco.com for questions.
Thanks,
Bobby Atkinson
AMO Product Manager
