Quick tips to avoid paper jams with the Passport Okidata Report

Are your customers experiencing excessive paper jams with the Okidata Laser Report Printer?  If so, this may be caused by the use of recycled printer paper. Many recycled papers are not designed for laser printers and do not meet the minimum specifications for laser printer paper.  Use of recycled paper that exceeds 50% post-consumer content will cause excessive jams and may damage the printer.

If your customer is using recycled paper, the TRAY 1 MEDIA TYPE in the MEDIA MENU should be set to RECYCLE.  Train your customers to use only recycled paper specific for laser printers that does not exceed 50% recycled content.  Reference MDE-3840 Okidata® LED Laser Printer Installation and User Documentation for more information.