M400 and P400 PIN Pads available now for Passport® Retail Platform Products
Dear Distributor Partner:
As of July 28th, the Verifone countertop M400 and handheld P400 indoor payment devices will be available for Passport point of sale on the networks listed below.
These PCI 5 compliant devices replace Verifone MX915 and Ingenico IPP230 and ISC250 PIN pads.
Features
• PCI 5 compliant
• Remote Key Loading in the field.
• Advanced commerce and personalization capabilities
• 5” multitouch display and superior screen resolution
• Sleek appearance, easier card insertion, and better display angle
Availability
Available for the following networks listed below.
• With v22.01/MP12: Fiserv Generic, Valero
• With v22.01/MP 13: Chevron, Exxon/Mobil,
• With v22.02/MP8: Phillips 66, Cenex, HPS-Chicago, HPS-Dallas, Marathon, CITGO
• With v22.02/MP9: Sunoco, WorldPay
• With v23.01: NBS
• With v23.02: BP
• Shell will release as a manufactured part with v22.02/MP5
MX915 PIN pad end of life
PCI regulation dictates that PTS-POI v4 devices (e.g., MX915) may not be sold for new site installations after April 30, 2024. A site with an existing MX915 PIN pad may continue to use it after April 30, 2024, and may be replaced with another MX915 (while supply lasts) or with an M400 or P400 PIN pad.
You may have questions, so we are providing answers to what we feel might be most common.
Q: If I update my Passport software, do I need to purchase new PIN Pads?
A: No, the existing MX915 PIN Pad may still be used.
Q: If I have MX915 PIN pads today, do I have to replace them with M400 PIN Pads now?
A: No. The MX915 PIN Pad can be used until the PCI sunset date. For PTS-POI v3 devices the sunset date is Dec 31, 2030. For PTS-POI v4 devices the sunset date is not yet defined.
Q: Is anything required to be able to purchase the M400 PIN Pad?
A: Ensure you are using the version of Passport noted above for the network you are using.
Q: When will Gilbarco stop selling the MX915?
A: We will most likely run out of MX915 PIN Pad stock before the end of 2023.
Q: Is my MX915 PIN pad inventory obsolete? What should I do with it? Will Gilbarco give me a refund?
A: No, the MX915 PIN Pads that you have in stock may be sold to any site until April 30, 2024. After that date, MX915 PIN pads may still be sold as a replacement for existing MX915 at existing sites. No returns will be accepted.
