Passport POS v11.01 Service Pack “F”

Gilbarco is pleased to announce the release of Passport POS v11.01 Service Pack “F” Software for Retailers processing on the Heartland Payment Systems – Dallas (HPS-D) network.  Gilbarco is also in the process of securing MOC and Network approvals to release v11.01F on the First Data Corporation (FDC) network shortly.

v11.01F contains the following updates:

• Regulatory update – limits pump authorization to a maximum of 120 seconds
• MX915 Contactless payment fix (resolves erroneous “insert card” prompt)
• Impulse upselling product screen fixes
• P66 updates (EDH offline after communications failure and Site Oversight Fuel Sales report fix)
• CITGO SVS Gift Card fix (message format error)
• Marathon card updates
• Sunoco enhancements (when released): Host-based MOP Discounting and Cash pricing support for Sunoco-branded cards.  Sunoco v11.01F upgrade will require a new PDL download.

Retailers with active PSO and running v11.01 may request an “F” upgrade via the Gilbarco Help Desk by calling 800-800-7498.

Important Information:

• Retailers upgrading from v8.0x to v11.01 will also need the EDH Windows 7 OS License Update (M09747K002xx).
• Notify networks 48 hours before the v11.01 upgrade (from v8 or v10) to allow adequate time for the creation of a site-specific EMV PDL profile.  Typically, this PDL profile request is initiated by the Retailer; however, Gilbarco Distributors and ASCs should be diligent in communicating this to each retailer to prevent delays in EMV activation on the day of install.
• Passport v11.02 (to include outside EMV support) may have a late 2017 release.  HPS-D or FDC sites running v8 or v10 software may elect to wait for the availability of v11.02 before performing a major software upgrade.