Xenon 1900 Warranty Announcement

The Honeywell Xenon 1900 2D Scanner purchased through Gilbarco is under a one -year Gilbarco warranty starting from the day of purchase. If the scanner fails and must be replaced after the Gilbarco one-year warranty, the scanner is covered by an additional 4-year factory warranty through Honeywell. If your Gilbarco warranty has expired, please refer to Honeywell warranty services below:

Call Honeywell Support Line: 1-800-782-4263, option 3 for Service RMA

The Honeywell 5-year factory warranty covers the Xenon 1900 2D scanner and Honeywell will repair the unit that fails to perform. If the unit has a manufacture defect, the warranty will cover a replacement.  This warranty does not cover any software or damage to the product that is caused by misuse or abuse. When calling the Honeywell Warranty service, please provide the following information:

• Product (Xenon 1900 2D Scanner)
• Brief description of the issue
• Serial Number (under the scanner head on label)